Retail Technologies, Inc. - Printer Support
Before Calling For Printer Technical Support Answer The Questions Below.
Can you print from any other program on your computer to the printer in question?
Can you print from any other computer to the printer in question?
Does the display read "Ready"? If not, what does it say?
Have the cables attaching the printer to the computer become loose?
Do the cables have a short in them (temporily replace the cables and see if that fixes the problem)?