For a cusomer to view a sales representative's desktop, the customer should meet these requirements:
For PC-based Attendees
Required: Windows 2000, XP Home, XP Pro, 2003 Server, Vista
Required: Internet Explorer 5.0 or newer, Netscape 6.0 or newer or Mozilla Firefox 1.0 or newer
Required: Stable 56k, cable modem, ISDN, DSL or better Internet connection
Recommended: Minimum of Pentium 400 MHz with 256 MB of RAM
For Macintosh®-based Attendees
Required: Mac OS® X 10.3.9 (Panther®) or newer
Required: Safari™ 1.3 or newer, Firefox 1.5 or newer on PowerPC G3/G4/G5, or Firefox 1.5.0.2 or newer on Intel® (JavaScript™ and Java™ enabled)
Required: Stable 56k, cable modem, ISDN, DSL or better Internet connection
Required: PowerPC G3/G4/G5 or Intel processor (G4 450 MHz with 256 MB of RAM or better recommended)
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For a support representative to view a customer’s desktop, the customer should meet these requirements:
Requires 28.8Kbps or greater connection, 56K recommended
Requires ability to make direct outgoing TCP connections, or availability of a SOCKS server or an HTTP proxy
Requires Pentium-class PC running Windows 95, 98, 2000, Me, NT 4.0 or XP
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